We take the utmost care to ship our goods using packaging certified for wine transport. We also use extra material (i.e. bubble wrap) to prevent the bottles from breaking. However, if you happen to receive a box with a broken bottle there will be a refund. All we ask is that you take a picture at the time of arrival and send it to us.
You can also return a box – no questions asked – if you have changed your mind and we will refund you your subscription for that month. Return shipping costs are the responsibility of the subscriber.
We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fulfill your order, and may be used for internal analytical purposes. We will not sell or redistribute your information to anyone.